Lowe's Denver, CO

 Lowe's
1701 S Havana St
Aurora, CO 80012

Lowe's, I'm a little worried.  Are you doing okay financially?  Did something weird happen at summer camp that you don't want to talk about?  Well, whatever is going on that currently plagues you, I sincerely hope that it gets resolved soon.  It has become very apparent over the past couple months that your sales floor has remained strong in their "helpfulness" factor, but it would appear that your recruitment team has focused on hiring customer service members from the "Glue, only once! I'm not gonna be like that guy!" program.

As a homeowner it seems that every other weekend is spent at a home improvement store; and as of lately, Lowe's Customer Service Sauce, has been weaker than water.  Lowe's, I like your prices, employee's, convenience of this location; but I promise that you will miss out on a lot of business if you continue employing people that resemble ultimate weak-sauce.

Modis: 7887 E Belleview Ave #400, Englewood, CO

Hopefully you have enjoyed the fake reviews Modis has paid a 3^rd party company to write on their behalf.  Modis has done an amazing job of promoting and hiring people who have risen to their level of incompetence.  Pay structure is terrible, management is utterly worthless, and any recruiter with talent has left the organization.  Do your career a favor and stay away from any sales, recruiting, or managerial roles this company has to offer.

Flowers N' More Broomfield, CO 6701 W 120th Ave, Broomfield, CO 80020 (303) 469-9167

 Flowers N' More

 6701 W 120th Ave, Broomfield, CO 80020

(303) 469-9167

While the adage is true, a person will walk a mile to complain about the wrong doings they’ve encountered before they walk 100ft to say “thank you, great job.”  Few things make me cringe worse than writing a poor review about a small business.  One of those things that can surpass the above listed stomach churning sensation is a small business owner who makes writing a negative review so easy.  A couple of days ago I ordered some flowers for a friend who was having a really rough week.  I called Flowers ‘N More and explained to the gal who answered the phone that I wanted to send a bouquet to cheer up a friend.  After selecting an arrangement I provided my credit card number and was told the total charges would be $49.97.  I asked her once again how much the total would be including delivery and taxes.  She replied $49.97.  Upon seeing my debit card statement the following day I noticed that Flowers ‘N More charged me $73.28.  The following morning I called them to discuss the discrepancy regarding how much they had charged me and was greeted with one of the most incredibly ridiculous phone conversations I’ve had this year.  I politely explained to the woman who answered my call that there might have been a mistake with my order because I was billed a different amount than what I was told the final price tag would be.  The woman immediately became irate and told me I was incorrect.  With the conversation going nowhere besides her tone escalating I asked if there was a manager I could speak with, she agreed and moments later I had the pleasure of speaking with “Bill” the owner.  I calmly explained the situation to Bill and let him know that there might have been a miscommunication during my order.  Immediately he became defensive and told me that his daughter who had initially taken my order “doesn’t make mistakes” and “when have you bought something where you didn’t have to pay taxes?”  I responded “Bill, I understand how taxes work bud, and I understand that you need to charge a delivery fee, which is why I thought $49.97 was the final price.”  He responded back stating that they have a standard arrangement fee, with taxes, and the delivery fee is how they came up with $73.28.  I told him that I wanted a refund for $23.31 the amount that was never disclosed during my conversation while placing my order.  Here comes my favorite part… Bill said “Tell you what, we can go recover the bouquet and give you a refund for the flowers, how would you like that?”  I laughed and said “you’ve got to be kidding me Bill, that’s your solution to make things right here?” He responded back “you just wanna take money from a small family business, real nice ethics; you know what, I bet you can’t even spell the word ethics!”  I continued laughing at the ridiculousness of the situation and said “I just want a refund for the $23 you charged me without disclosing, that’s all.”  Bill explained that he refuses to refund $23 but would refund $12.95 as he continued to berate me saying “well you won this one, hope you feel really good about ripping off a small business.” He hung up on me and that’s where it ended.  Hours later I tried to call him back to ask “are you sure this is how you want to go about handling this transaction?” Before having the chance to ask that question he again hung up on me.  Way to go Bill, you’re the best!

T.J. Christensen Heating and Cooling Denver, CO

 

Contact Info:

12535 E Tennessee Cir.
Aurora, CO 80012
(303) 437-0819

tj@tjhvacr.com 

T.J. Christensen Heating and Cooling

Every once in a great while a person gets the chance to write a review that's more positive than a Lil Wayne drug test. This, my friends is a story about receiving phenomenal service that is a near rarity to encounter.  As a homeowner you know there is nothing more miserable than finding out something like an air conditioner, roof, or furnace has crapped out on you.  It's like having a three thousand dollar dagger jammed into your b-hole.  Whether you live in or rent out your house the failure of a major appliance is known to all as a horrible experience.
What transformed my miserable home failure situation was speaking to the fine folks at T.J Christensen HVAC.  From my initial phone call with their scheduler Jody, to having T.J. personally solve my furnace issue; my experience with them was five miles past awesome.  They were prompt, honest, friendly, and most importantly they fixed my furnace for an incredibly reasonable price.  This company is really worth a call if you're having any sort of HVAC issues.

Modern Hair Design Review Aurora, CO

Contact Info:
10650 E Garden of Havana
Aurora, CO 80012
(303) 695-5653

I enjoy paying an exorbitant amount of money for a haircut, almost as much as I appreciate seeing a three legged dog run.  Both activities fill my head with moments of depression, and make me think "I wish there was something I could do that is ether related, to avoid being a part of either of these activities, ever again."  My preference regarding hair maintenance, (of course prior to being a filthy corporate surrender monkey); all year long; let my hair grow, come summertime, shave it all off, and repeat the following year.
 
All that aside, I stumbled onto this place the other day while I was looking for all things, a place to get my hair cut. While sitting in the super shinny barber chair I thought to myself "If I was Cap' N Crunch, who could I sleep with?" I'm absolutely terrible at offering a barber tips as how I would like my hair cut; my typical request is "please cut it a little bit shorter, and don't give me a fohawk or I will beat you with a condom filled with Clam Chowder until the sun sets on your bruised body."

Moving forward, I get to see a Binary Star develop about as frequently as I have enjoyed getting a haircut; however my experience here was ideal.  This place offers a fair price for a haircut, it was over quickly, and nobody at my office made fun of said haircut.  Overall, it was an ideal haircutting situation, that will no doubt, cause me to return again.   Hooray to the small business owners of Modern Hair Design.  I wish you, and your efforts at The American Dream, all the best.

Category:  Hair Salons, Barber Shop